Omg I'm still giggling about how awesome this company is! A few days ago I received my replacement makup remover and when I went to pull out what I thought was an order slip I was quite surprised. I had let them know in my email about the makeup remover that I had posted a blog about last month's box. I refuse to put a company on blast for minor issues of a faulty pump or my crystal obsession not being fed that month lol. I just don't roll like that. So yeah I admit I sounded a bit crazy about the crystals,but it's nothing compared to when I talk about makeup or nail polish. I have to give it to starlooks for shipping out the replacement makup remover so fast and putting up with my quirkiness. Kudos starlooks what I thought was an order slip just proves you have some cool people working for you. Keep up the great work!